Finding what you are looking for
Browse by legal topic and subtopic
There are several ways to find information on this website. To get the best results, we recommend you first browse the legal topics and subtopics. If you don't find what you're looking for that way, then try doing a keyword search.
Start on the home page. There are 8 legal topics to choose from and each leads you to a set of subtopics:
When you click on a legal topic or subtopic, you may see some links to other topics that might be relevant as well. This is to help you understand how we have classified our resources.
Search by keyword
From most pages, you can do a keyword search using the search bar. Look for the search bar near the top of the screen. The search bar is the field containing the text "What's your legal problem?".
To start your search, type a word or words that are related to the information you want. For example, if you want information about whether your landlord can lock you out of your apartment, you could enter "lockout" or "locks changed". To enter your search terms, use the mouse to click on the search bar or press the tab key until the cursor appears in that space. Once you have entered your keyword or search term, click on "GO".
The website looks for all the words you have entered in any order so if you enter "home care" or "care home", you'll get the same number of results. Here are some tips if you don't get any search results:
- check your spelling
- don't use too many keywords
- just put spaces between words, not commas, plus signs "+", minus signs "-", or asterisks "*".
- don't use partial words, for example, type Canada not Can
- try doing different searches using the singular and plural versions of your keyword.
Fixing display problems
Make sure you have the necessary software
To view this site correctly, our website requires Adobe Flash plug-in for viewing multimedia/video presentations and using our interactive interviews. A broadband connection, such as DSL or Cable, is recommended for viewing multimedia/video presentations. Adobe Reader or another PDF reader is necessary to view PDF content or PDF forms produced by our interactive interviews. Finally, a screen display resolution of 800x600 or higher is recommended.
Our website also uses several technologies that require special browser enhancements called plug-ins. Plug-ins are necessary to view features such as streaming video, slideshow presentations, and our interactive interviews. Below is a list of the plug-ins used on the site and links to where you can download them:
- Adobe Flash Player: The Flash player allows you to view streaming video and slideshow presentations.
- Adobe Acrobat Reader: This plug-in allows you to view PDF files, which is a common format for forms.
Update your web browser
If you are using an older web browser and are having problems using the site or some features of the site are not available, you might want to upgrade to the latest web browser from Firefox, Microsoft, Safari, or Opera.
To update your browser, click on one of the links below:
Change your text size
If you find the size of the text on your screen too small or too large, you can change it using your web browser. If you aren't sure how to do this, you can go to How to change your text size, by CLEONet.
Convert PDF files
We aren't able to provide an HTML equivalent of Portable Document Format (PDF) files. Adobe has an online tool that lets you convert PDF files into more accessible formats. For example, you might need this if you are using a screen reader that doesn't support PDF files. You can find out more about the tool at www.adobe.com/products/acrobat/access_onlinetools.html.
To view PDF files, you have to have Adobe Reader installed on your computer. The software is free. To install it, click on the image below: