Harassment and illegal entry
The Residential Tenancies Act (RTA) is the law that applies to rental housing in Ontario. The RTA sets out the rights and responsibilities of landlords and people who rent where they live. The Landlord and Tenant Board (LTB) is a government organization that enforces the RTA.
- You cannot be denied housing because you receive social assistance (ODSP, OW).
- You have the right to be free from harassment, threats, coercion and discrimination.
- You have the right to peaceful enjoyment of your rental home.
- You have a right to complain to your landlord about harassment by another tenant.
- Your landlord must give you 24 hours' written notice before entering your home, except:
- in the event of a fire, emergency, or threat of fire.
- if you are a care home tenant and have agreed in writing to let your landlord check in.
- Your landlord must give you 24 hours' written notice stating the reasons for the entry.
- Even if you get written notice, your landlord can only enter your home between the hours of 8 a.m. and 8 p.m. and only for the following reasons:
- make repairs or do work in the home.
- carry out an inspection, where reasonable, in order to look for necessary repairs.
- allow a possible mortgagee or insurer of the rental complex to view the home.
- allow a possible purchaser or realtor to view the rental home.
- allow an engineer, architect or other person in a similar type of job to make an inspection for a possible change under the Condominium Act.
- any reasonable purpose allowed by the rental agreement.
- As a tenant, you cannot refuse to let your landlord in if the above conditions are met.
- You have right to complain to the LTB if your landlord harasses you by repeatedly entering your home, even if written notice is properly given.
- Decide if your problem relates to illegal entry.
- Read Frequently Asked Questions (FAQs) to learn more about your rights and the law.
- Follow the Steps for instructions on starting a legal process to solve your problem.
- Review the Resources to find new and in-depth legal information about your problem.
- See the Links for news and other helpful websites.