Privacy Policy

Privacy Statement

Durham Community Legal Clinic is committed to protecting personal information by following responsible and reasonable information-handling practices in keeping with privacy laws. Durham Community Legal Clinic uses modern information and communication technologies to support our activities.

Anonymous access

A user may access the Durham Community Legal Clinic website home page and browse the Clinic’s site without disclosing their personal data. As a general policy, no personal information is collected from visitors to the Clinic’s site. The only personal information collected is the information that the user volunteers, such as:

  • Suggested feedback, ask a question, or complete a survey
  • Given email address to allow the Clinic to send the user requested information, such as an email bulletin
  • When the user signs up to receive social media updates

DCLC uses and discloses data, which does not identify individuals, for statistical purposes to develop and enhance Durham Community Legal Clinic activities and services.

Email mailing list subscriptions

When a user subscribes to an email list from Durham Community Legal Clinic, the user is required to supply their name and email address. This email address is used to deliver the mailing list messages to the user, such as information about Durham Community Legal Clinic activities or projects. The users email address will not be disclosed to any other mailing list subscriber, organization, website, or government agency. If the user does not wish to hear about Durham Community Legal Clinic programs, projects, updates, or opportunities, the user may unsubscribe at any time.

Information sharing

DCLC does not share or sell the personal information it collects. DCLC will not disclose personal information to anyone else without prior knowledge or consent unless that personal information disclosed a likelihood of serious harm to the users or someone else.

Use of cookies

A cookie is a small text file containing a unique identification number that is transferred from any website you are on to the hard drive of your computer so that the website may identify separate visitors to the site and track users’ activities on the website. A cookie will not give a website any personally identifiable information about you, such as your name and address. Durham Community Legal Clinic uses cookies only to keep track of how many people visit the Durham Community Legal Clinic website, and how frequently each page is visited.

Specifically cookies are used to:

  • Preserve and expire visitor sessions on the site (keeping visitors signed in after authenticating or saving data; and ending the session after a period of inactivity)
  • Store font size preferences on the site
  • Enable web analytic tools

Individual movements of users cannot be tracked while on the Durham Community Legal Clinic website. DCLC uses cookies to track page popularity only to be able to improve the quality of the site and meet your needs. We collect information about you only if you volunteer it.

Visitors who wish to opt out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. Visitors can also regularly delete their browser and cookie history. Note that declining cookies may adversely impact site performance for you.

Google Analytics

The Durham Community Legal Clinic uses Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to both websites. DCLC also tracks the performance of promotional links to its site. In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information passed to Google Analytics. Note that Google Analytics stores its data within the United States and is subject to US laws. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on.

Website Links

Durham Community Legal Clinic website provides links to other websites. Durham Community Legal Clinic assumes no responsibility for the information practices of sites you are able to access through the Clinic site. DCLC encourages visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Confidentiality and Security

Durham Community Legal Clinic maintains physical, electronic, and administrative safeguards that are appropriate to the type of personal information the Clinic obtains from its users. Durham Community Legal Clinic staff and volunteers who have access to personal data are required to respect the confidentiality of personal information and handle it responsibly. As a law office, any information given to the Clinic is confidential. The only exceptions are if information shows a likelihood of serious harm to the user or others or (if the Clinic is providing the user with a service) if DCLC gets a request from Legal Aid Ontario for financial information that shows that the user qualifies for DCLC services.