Financial Eligibility

We can only help you if you are living on a low income. However, we may be able to provide some summary advice even if your income is higher than our limits, so call us.

We offer representation to low-income residents of Durham Region. Typically, you must bring in proof of income; photo ID; and the most recent letter pertaining to your claim in order for us to assist you. Any other relevant information; such as previous letters or your doctor’s name and contact information will also be helpful. Our staff determines eligibility by asking about income and assets.

If your main source of income is one of the following, then you qualify financially for our service:

  • Ontario Works (OW)
  • Ontario Disability Support Program (ODSP)
  • Old Age Security Pension with Guaranteed Income Supplement
  • War Veterans’ Allowance
  • Canada Pension Plan (if a CPP application where CPP is the primary source of family income)
  • Workplace Safety and Insurance Board (WSIB) which are temporary or threatened

Financial eligibility is mostly based on family size and family income. Eligibility also depends on the assets you own.

There are discretionary factors which are taken into consideration. For example, a single person with no children, with the maximum discretionary factors, could have an income up to $ 22,720 per year. A single parent with two children, with the maximum discretionary factors, could have a family income up to $ 39,352 per year.

Additional legal services beyond our financial eligibility criteria may be available through the Access to Justice Hub.