Intake Process

The first step is to receiving legal help is to contact the Clinic.  DCLC receives requests through referrals, phone-ins, walk-ins or appointments.  Customer information is then gathered at our Intake desk.  After all information is taken, the customer will either receive:

  • summary advice,
  • be given a self-help kit,
  • be retained as a client,
  • or be referred to a community partner.